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Why is my ad editor not working

7 like 1 dislike
38 views
Hi there!

Why doesn't my ad editor not working?  I press edit, and it gives me a white blank box.  Why is that?

Gina Robichauad
asked Apr 21, 2017 in IBO platform questions by gg1965able (250 points)

2 Answers

3 like 0 dislike
Have you tried editing your ads on another web browsers? I mostly use firefox to do same and have had no problems in editing or uploading my ads to IBOtoolbox
answered May 1, 2017 by garywelsh IBO Specialist (72,570 points)
1 like 0 dislike
I agree with the first answer. Try a different browser and see if that fixes it. I use Firefox on my android phone and it works fine. Editing PRs and things are a bit finicky but it can be done.  What device do you use to access IBO?
answered May 18, 2017 by mellisa (420 points)

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