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My ClubIBO membership was reinstated back to "Inactive" before my subscription expired, How come?

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I paid my Club IBO Membership last July 2, 2017, but few days after, my membership in Club IBO is "EXPIRED". How come? I paid $19.95 last July 2, 2017 using my paypal credit card.  I've sent a image copy of my paypal transaction to support yesterday morning but until now, it is still unreplied. Can anyone in IBO help me, please.
asked Jul 12, 2017 in IBO platform questions by anonymous

1 Answer

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Support may be on vacation. I've never had a problem with getting a response back, so they maybe taking a little R & R. By the way, if you are 'Re-starting' your Club IBO subscription, be advised, there is a glitch in the system. It may have to be manually fixed.  I had something similar happen.

answered Jul 25, 2017 by Workwithterry IBO Guru (2,900 points)

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