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What are soft and hard bounces?

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asked Sep 8, 2017 in Internet Marketing Tools by ebest IBO Specialist (82,060 points)

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soft bounce means that the email address was valid and the email message reached the recipient's mail server. However, it bounced back because: The mailbox was full (the user is over their quota) The server was down. The message was too large for the recipient's inbox

 A hard bounce is an e-mail message that has been returned to the sender because the recipient's address is invalid. A hard bounce might occur because the domain name doesn't exist or because the recipient is unknown.

answered Sep 8, 2017 by LOUISE IBO Guru (3,450 points)
selected Sep 8, 2017 by ebest

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